The announcement last week that Naspers has put MWEB up for auction created a stir of surprise, but not shock. Arthur Goldstuck looks at the implications

Is the decision by Naspers to sell MWEB a vote of no confidence in the Internet? Hardly. If anything, it declares the opposite: a recognition that the Internet has become so pervasive, its best businesses will be built on what people do on the network, rather than on how people connect to it.

While it may not be a good thing for MWEB, it is probably a necessary thing as MWEB evolves from an ISP into a telecommunications company. MWEB is entering a new era in South African telecommunications and has little choice but to become an infrastructure owner – once the regulatory environment allows it. Naspers is traditionally in the content space, and has avoided owning the plumbing that makes it all work. It will be a painful divorce, but good for the kids.

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Popularity: 17% [?]

Posted in the category: News, Technology, Trends

Part of the solution to South Africa’s skills shortage is for companies to retain key staff. Or, as Kumba Iron Ore’s HR head puts it, “You don’t want to get into a situation where skills recycling is constantly taking place, with companies poaching each other’s skilled staff”

There is a great need to move Human Resources into a position where practitioners are in a position to add value to business.

This was the key message delivered by Kumba Iron Ore general manager of HR, Fergus Marupen, at last month’s 28th Annual Assessment Centre Study Group Conference held in Stellenbosch.

Speaking at the opening session, he said : “Too often in the past HR has been relegated to a department that reports to the financial manager and not to the head of the organisation, and this has hindered its ability to attract talented people and keep them.”



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Popularity: 90% [?]

Posted in the category: Economy, Insight, Strategy

Just as an army should always be on red alert and prepared to go into battle at a moment’s notice, companies should be geared to manage their reputation, deal with often unwelcome media interest, and mitigate the consequences of bad publicity. Media consultant JANINE LAZARUS outlines the rules of media engagement in times of crisis.

At some point, most companies will experience some form of media or publicity crisis. That is pretty much a given. So, to minimise the effects of negative publicity, the possible loss of reputation and, ultimately, the loss of profit, what is needed is a “fat-free”, decentralised approach to communicating messages.

To this end, I recommend a less “top heavy” approach to interfacing with the media. Managing negative media interest involves far more than just preparing a “holding statement”. It’s about empowering key staff members with the ability to communicate succinct messages to the media, without having to waste precious time waiting for head office to respond.



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Popularity: 75% [?]

Posted in the category: Insight, Strategy

Competition in one of Africa’s most dynamic markets will allow operators to enjoy East Africa’s growth opportunities if they get the basics right, said participants at East Africa Com in Tanzania.

The mood was upbeat in Dar es Salaam, Tanzania, last week, where over 450 telecommunications executives gathered for East Africa Com, their annual event in the region. The conference and exhibition brought together the leaders of the region’s stakeholders to discuss the commercial and technology strategies to maximise growth and improve services for users. From the debates that took place over the two days, it was clear that East Africa is one of the continent’s most dynamic markets.

The message from some of the region’s major operators and investors at a plenary that opened the conference was that growth opportunities can be great in East Africa, for those who know how to grab them.

Most markets in the region experience high GDP growth, and favourable market and regulatory conditions. Host country Tanzania was presented as one of the most attractive of them, with 7% GDP growth, stable political conditions, dynamic operators and a low penetration levelwhich leaves room for growth.



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Popularity: 25% [?]

Posted in the category: News, Strategy, Technology

While many companies publish histories to commemorate special milestones, General Motors is putting a 21st Century, open-source twist on the way its history is told in cyberspace.

General Motors is inviting people worldwide to contribute to the Generations of GM Wiki on GMnext.com and share their personal, first-person experiences from the company’s first 100 years - everything from a story about a summer job in an assembly plant to pictures of a first car to favorite experiences with GM products.

“The production group team I had been working in at the Chevrolet Nodular Iron Foundry decided to surprise the Plant Manager, Grant VanBuskirk, and go for the all time production record …”

An archive photo and excerpt from the Generations of GM wiki.

A wiki (Hawaiian for “fast”) comprises software that allows a web site or web-based article to be created, edited, updated and organised in a collaborative style. It is, for example, the engine behind the popular Wikipedia.

GM thinks its best authors are those who experienced the company firsthand - its employees, retirees, dealers, customers and the generations of people who have shaped GM.



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Popularity: 36% [?]

Posted in the category: Strategy, Technology