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Posted in the category: News

Top 10 business continuity issues for SA in 2010

While views on 2010 are generally cautiously optimistic, there are serious issues South African businesses will have to face during the year, issues that have nothing to do with soccer or economics, writes ALLEN SMITH, CEO of ContinuitySA.

Whether it’s crumbling infrastructure, lack of skills, social unrest, failing health standards, a larger tax bill or any combination of these events, 2010 in South Africa will be a good year to be sure your business continuity plans are in good shape.

There are, of course, always issues that force organisations to implement their business continuity plans, but with reduced budgets, less certainty in all spheres and the continuing brain drain, we expect a busy year for business continuity professionals.

With that in mind, I believe the following make up the top 10 issues businesses will face in 2010 that will cause them to invoke their business continuity plans:



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Posted in the category: Economy, Insight, Strategy, Trends

Internet turnaround has begun in SA

In the past year, the Internet user base in South Africa has seen its highest rate of growth since 2001, increasing by 12.5% to 4,5-million.

This is the key finding of the Internet Access in South Africa 2008 study, released today by World Wide Worx. The study was backed by Cisco Systems, and the findings released during the Networkers at Cisco Live! conference in Johannesburg.

World Wide Worx logo“The increase comes on the eve of the biggest shakeup in South African Internet access we’ve seen since the dawn of the commercial Internet in 1994,” says Arthur Goldstuck, MD of World Wide Worx. “It is only the beginning of a dramatic turnaround, and is occurring despite numerous obstacles in the way of growth.”

Among these obstacles has been a highly restrictive regulatory environment, with the Minister of Communications only deciding late in the year not to oppose a court ruling that would allow all network operators to supply their own infrastructure.



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Posted in the category: News

New book unveils the NOHO office

Everyone in business has heard of the SOHO – Small Office Home Office. Now make way for the NOHO – Small Office No Office.

The concept of NOHO – Small Office Home Office is introduced in a new book released today, “The Mobile Office”, by Arthur Goldstuck, technology writer and editor of The Big Change. The book is sub-titled “The essential small business guide to office technology”, and goes beyond the technology to explain how the modern office for both the small business and the travelling executive has changed more radically in the past ten years than in the previous hundred years.

“It’s not just the Internet, not merely the plunging prices of laptop computers, not only the arrival of cellphone banking and mobile e-mail,” says Goldstuck, who heads up the World Wide Worx technology market research organisation.



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Posted in the category: News, Technology, Trends

The real cost of connecting

A new book, “The Mobile Office”, reveals the true cost of connecting a small office or a mobile worker to the Internet – and sounds the death knell for dial-up access in South Africa.

“The Mobile Office”, the latest book by Arthur Goldstuck, technology writer and editor of The Big Change, has for the first time presented a detailed analysis of the cost of Internet access in South Africa. It shows that dial-up access is the most expensive form of Internet connectivity in South Africa.

The belief that dial-up is cheap because it tends to carry the lowest monthly subscription of all forms of Internet subscription is shown to be a myth. While the upfront subscription is usually far cheaper, once the access is actually used, it quickly becomes more expensive.

Arthur Goldstuck and FNB’s Len Pienaar at the media launch of “The Mobile Office” on 20 November

World Wide Worx’s research into mobile technologies in South Africa, under the Mobility project sponsored by First National Bank, provided the initial impulse for the book.



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Posted in the category: News, Technology, Trends

'Mark' re-imagines business

The new magazine of digital business, Mark, is about the changing nature of both people and the business environment. Its blog, Marklives.com, extends the content into the social media space. Founder and editor of the magazine and Internet veteran HERMAN MANSON reveals the thinking behind the venture.

People are changing. Business environments are changing. Building business organisations (and profits) are no longer simply about building brand equity and loyalty – it’s about building customer equity. This is the premise for the launch of new digital business magazine Mark and its associated blog MarkLives.com.

Mark magazine and MarkLives.com covers a world-wide trend towards the re-engagement between real people as opposed to people and technology. Technology is simply a facilitator in this process. People are looking for real engagement, a real interest in their causes and needs. They are no longer sold on traditional advertising. The way business engages with people, both customers and staff, is being redefined, and we all need to be aware of how this trend affects us if we are going to manage this process.



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Posted in the category: Insight, Strategy, Trends

Dark Fibre Africa lights up

Just how much connectivity is being put in the ground in South African cities? There is much speculation, but little information. One of the key players in the physical roll-out of fibre-optic networks used by major telcos, Dark Fibre Africa, lifts the veil, courtesy of director RiICHARD CAME.

South Africa is experiencing major changes in its telecommunications market, following Altech’s court victory and the landing of the Seacom cable, two concrete signs that market liberalisation is becoming a reality.


Richard Came

Dark Fibre Africa (DFA) is keeping pace with these changes, and has already made rapid progress in creating a carrier-neutral dark fibre network in major metropolitan areas, with 350km of fibre cable laid in Johannesburg. Progress has been made with infrastructure in Pretoria, Durban and Cape Town. DFA owns, builds, maintains, secures and monitors the dark fibre network infrastructure, which is then leased to telecommunications operators.

The company is working with a number of network operators, large and small, who recognise the value in shared network infrastructure, and is looking to conclude agreements with more users following the Altech ruling.



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Posted in the category: Strategy, Technology, Trends

The mapping pioneers of Africa

Field data experts are the modern day pioneers of Africa, and the means they use to provide real world verification of maps and collect road names and points of interest holds key messages for understanding your working environment, writes ETIENNE JONKER, Field Data Capture Manager for TeleAtlas Africa

When you switch on your navigation device to help get yourself from point A to point B and you reach your destination with ease, take a minute to think about how the mapping information was gathered before being displayed on your device.

With the road network changing by up to 40% annually of its coverage in terms of both new names and changed roads, one of the key challenges facing map builders is keeping data accurate and up to date. The first step in building and maintaining an accurate map involves collecting geographic information. Field teams play an essential role in providing real world verification of maps being built and in collecting attribute information such as road names, land use and points of interest.



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Posted in the category: Insight, Strategy, Technology

Time to free up SA’s telecoms market

South Africa will need to become Internet savvy in order to compete globally, argues ADRIAAN GIE, CEO of Plusto.com, a business-to-business e-trading platform launched to the SA, Indian and Chinese markets last month.

It is time for Communications Minister Ivy Matsepe-Casaburri to change her stance on South Africa’s telecoms legislation.

While South Africa may be a leader in internet connectivity across Africa, the country lags behind countries such as Morocco, Egypt and Nigeria in terms of market competitiveness.

A severely controlled and conservative telecoms legislation that repels competition leads to other service providers being shut out of the market while Telkom holds South Africans at ransom by charging exorbitant connectivity fees.

For too long the Minister has stifled economic growth in South Africa by refusing private companies entry to the market. If government’s focus is on increasing trade and commerce between South Africa and the rest of the world, then this is not the way to go about it. In addition, the price of broadband in South Africa is exorbitant compared with international standards:



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Posted in the category: Economy, Technology, Trends

Ericsson on evolution

Telecommunications giant Ericsson will offer live demonstrations of its offerings for the next generation in wireless broadband technology, Long Term Evolution (LTE) , at AfricaCom 2008 in Cape Town next week.

A wide selection of Ericsson’s solutions will be on show at AfricaCom 2008 in Cape Town on 18 and 19 November 2008., including its ‘Full Service Broadband’, Managed Services and Multimedia Solutions, together with live demonstrations of its HSPA, Long Term Evolution (LTE) and Convergent Charging options.

“The LTE demonstration is likely to generate quite a large amount of interest this year, in particular,” observes Aingharan Kanagaratnam, senior manager: Radio Access Sales Support, market unit sub-Saharan Africa, “since it will show what people will be using this technology for and the exciting possibilities that exist when bandwidth is no longer a limitation.”



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Posted in the category: News, Technology, Trends

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The Big Change is a business strategy blog and newsletter published by Arthur Goldstuck, managing director of World Wide Worx, a leading technology research organisation based in Johannesburg, South Africa.

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