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HR is about delivery,
not about doing

Part of the solution to South Africa’s skills shortage is for companies to retain key staff. Or, as Kumba Iron Ore’s HR head puts it, “You don’t want to get into a situation where skills recycling is constantly taking place, with companies poaching each other’s skilled staff”

There is a great need to move Human Resources into a position where practitioners are in a position to add value to business.Fergus Marupen speaks in the opening session

This was the key message delivered by Kumba Iron Ore general manager of HR, Fergus Marupen, at last month’s 28th Annual Assessment Centre Study Group Conference held in Stellenbosch.

Speaking at the opening session, he said : “Too often in the past HR has been relegated to a department that reports to the financial manager and not to the head of the organisation, and this has hindered its ability to attract talented people and keep them.”



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Posted in the category: Economy, Insight, Strategy

Mobile banking – and its
threats – on the rise

Simeon ConeyThe unprecedented growth in mobile banking in Africa comes as welcome news to investors, telecoms providers, financial institutions and consumers. However, warns SIMEON CONEY, VP of Strategic Development, at AdaptiveMobile, the potential for fraud and abuse requires user education and operator engagement.

South Africa stands to emerge as the leader in mobile banking on the continent of Africa.

A recent United Nations Trade and Development Conference singled out how mobile technology can help trade and commerce, specifically benefiting the growth and sustainability of small vendors in South Africa.

Mobile is a natural medium for banking services such as money transfers, and the ubiquity of the mobile phone makes it easier to reach consumers, overcoming the challenges of limited ATM and bank property infrastructure in particular regions.

With this opportunity comes the challenge to protect users and the system from fraud and abuse.


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Posted in the category: Economy, Technology, Trends

Study reveals multinational’s
broad economic footprint

Every one person employed by multinational giant Unilever is responsible for the support of a further 22 individuals, according to a critical study of the company’s economic footprint in South Africa. The findings are expected to create the impetus for other multinationals and large businesses to re-look how they create and share wealth.

The “Footprint” study, a critical research project carried out by Professor Ethan Kapstein of INSEAD, a leading European business school, has found that every person employed by Unilever South Africa supported another 22 up and down the supply chain. This impact on jobs is regarded as significant in South Africa, with its extremely high unemployment.Gail Klintworth and Ethan Kapstein

Unilever SA’s Gail Klintworth with Professor Ethan Kapstein

The study also found that, for every R100 of sales by the company, a further R145 of value-added is created in the wider South African economy. The associated economic activity also generated nearly one percent of South Africa’s tax revenue.

The role of multinationals, especially in developing countries, has been the subject of debate for many years. Some governments and campaigning organisations have questioned whether multinationals do more good than harm in emerging markets.



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Posted in the category: Economy, Insight, Strategy

Budget speech good for entrepreneurs and SMEs

PKF, the chartered accounting and business advisory firm that specialises in servicing growing and entrepreneurial companies, is positive about this year’s budget speech. Tax specialist DR ROBIN BEALE explains why.

Dr Robin BealeThe new simplified, turnover-based tax system for small businesses, announced by Trevor Manual in his budget speech today, is to be welcomed, even though some caution is in order.

The simpler tax matters are for the small business, the better. The new turnover-based tax proposed for these businesses will be a combination of VAT and income tax, with business owners paying tax on their total turnover without making any deductions for expenses. However, there is a danger that small, unsophisticated businesses could unwittingly miscalculate their taxes. Therefore a simpler turnover system is preferable.



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Posted in the category: Economy, Insight, Trends

No easy road to harmony
between strategy and regulation

With an increasing focus on regulation, companies must be able to both shape and respond to the regulatory agenda in traditional as well as emerging markets. But this is not easy to put into practice, particularly in the communications sector, as KPMG reports.

Yunus SulemanThe 2007 KPMG Bringing Regulation into the Boardroom survey, based on interviews with over 60 senior managers in telecommunication operators around the globe, reveals that senior management and the regulatory function, whilenot poles apart, may have different priorities.

Convergence of telecommunications and media, along with deregulation, is blurring traditional regulatory boundaries and putting increasing pressure to improve communications, learn from other industries and build a strong regulatory team.

“This situation is even more complex and pressing for those companies operating in multiple regulatory environments,” says Yunus Suleman, chairman of KPMG SA. “Subsequently, companies will increasingly need to develop proactive regulatory functions that recognise commercial issues and can communicate with the board.” Keep reading →

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Posted in the category: Economy, Insight, Strategy

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The Big Change is a business strategy blog and newsletter published by Arthur Goldstuck, managing director of World Wide Worx, a leading technology research organisation based in Johannesburg, South Africa.

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