The Big Change Blog

Subscribe by email

Subscribe by rss

The Big Change Feed What is a RSS feed?

The mapping pioneers of Africa

Field data experts are the modern day pioneers of Africa, and the means they use to provide real world verification of maps and collect road names and points of interest holds key messages for understanding your working environment, writes ETIENNE JONKER, Field Data Capture Manager for TeleAtlas Africa

When you switch on your navigation device to help get yourself from point A to point B and you reach your destination with ease, take a minute to think about how the mapping information was gathered before being displayed on your device.

With the road network changing by up to 40% annually of its coverage in terms of both new names and changed roads, one of the key challenges facing map builders is keeping data accurate and up to date. The first step in building and maintaining an accurate map involves collecting geographic information. Field teams play an essential role in providing real world verification of maps being built and in collecting attribute information such as road names, land use and points of interest.

Keep reading →

Comments Off

Posted in the category: Insight, Strategy, Technology

HR is about delivery,
not about doing

Part of the solution to South Africa’s skills shortage is for companies to retain key staff. Or, as Kumba Iron Ore’s HR head puts it, “You don’t want to get into a situation where skills recycling is constantly taking place, with companies poaching each other’s skilled staff”

There is a great need to move Human Resources into a position where practitioners are in a position to add value to business.Fergus Marupen speaks in the opening session

This was the key message delivered by Kumba Iron Ore general manager of HR, Fergus Marupen, at last month’s 28th Annual Assessment Centre Study Group Conference held in Stellenbosch.

Speaking at the opening session, he said : “Too often in the past HR has been relegated to a department that reports to the financial manager and not to the head of the organisation, and this has hindered its ability to attract talented people and keep them.”

Keep reading →

Comments Off

Posted in the category: Economy, Insight, Strategy

How to handle media
in a time of crisis

Janine LazarusJust as an army should always be on red alert and prepared to go into battle at a moment’s notice, companies should be geared to manage their reputation, deal with often unwelcome media interest, and mitigate the consequences of bad publicity. Media consultant JANINE LAZARUS outlines the rules of media engagement in times of crisis.

At some point, most companies will experience some form of media or publicity crisis. That is pretty much a given. So, to minimise the effects of negative publicity, the possible loss of reputation and, ultimately, the loss of profit, what is needed is a “fat-free”, decentralised approach to communicating messages.

To this end, I recommend a less “top heavy” approach to interfacing with the media. Managing negative media interest involves far more than just preparing a “holding statement”. It’s about empowering key staff members with the ability to communicate succinct messages to the media, without having to waste precious time waiting for head office to respond.

Keep reading →

Comments Off

Posted in the category: Insight, Strategy

East African operators
must get basics right

Competition in one of Africa’s most dynamic markets will allow operators to enjoy East Africa’s growth opportunities if they get the basics right, said participants at East Africa Com in Tanzania.

The mood was upbeat in Dar es Salaam, Tanzania, last week, where over 450 telecommunications executives gathered for East Africa Com, their annual event in the region. The conference and exhibition brought together the leaders of the region’s stakeholders to discuss the commercial and technology strategies to maximise growth and improve services for users. From the debates that took place over the two days, it was clear that East Africa is one of the continent’s most dynamic markets.

East Africa ComThe message from some of the region’s major operators and investors at a plenary that opened the conference was that growth opportunities can be great in East Africa, for those who know how to grab them.

Most markets in the region experience high GDP growth, and favourable market and regulatory conditions. Host country Tanzania was presented as one of the most attractive of them, with 7% GDP growth, stable political conditions, dynamic operators and a low penetration levelwhich leaves room for growth.

Keep reading →

Comments Off

Posted in the category: News, Strategy, Technology

GM asks public to write
its history in a wiki

While many companies publish histories to commemorate special milestones, General Motors is putting a 21st Century, open-source twist on the way its history is told in cyberspace.

General Motors is inviting people worldwide to contribute to the Generations of GM Wiki on and share their personal, first-person experiences from the company’s first 100 years – everything from a story about a summer job in an assembly plant to pictures of a first car to favorite experiences with GM products.

A 1972 GM production team“The production group team I had been working in at the Chevrolet Nodular Iron Foundry decided to surprise the Plant Manager, Grant VanBuskirk, and go for the all time production record …”

An archive photo and excerpt from the Generations of GM wiki.

A wiki (Hawaiian for “fast”) comprises software that allows a web site or web-based article to be created, edited, updated and organised in a collaborative style. It is, for example, the engine behind the popular Wikipedia.

GM thinks its best authors are those who experienced the company firsthand – its employees, retirees, dealers, customers and the generations of people who have shaped GM.

Keep reading →

1 Comment

Posted in the category: Strategy, Technology

More Posts Previous page Next page


The Big Change is a business strategy blog and newsletter published by Arthur Goldstuck, managing director of World Wide Worx, a leading technology research organisation based in Johannesburg, South Africa.

Read more ...