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Tweenote: Mind the Gap

The second in a series of presentations delivered by Arthur Goldstuck via Twitter. The presentations consists of 10 Twitter messages, or 10 tweets, each of 140 characters or less. The format will be refined over time, but this is how the “tweenote” presentation entitled “SA’s Mobile Subscribers: Mind the Gap” appeared on Twitter on 13 July 2009:

1. SA’s cellular industry was launched in 1994 with 2 networks and a projected subscriber ceiling of only 2-million.

2. In 96, Vodacom launched a pre-paid service, adopting a system first used by Portugal’s TMN in Sep 95. MTN followed fast.

3. At launch the industry expected to reach the 1-million mark in 6-10 years. It reached the million mark in 3 years.

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I am a RICA criminal

The RICA law requiring all cellular SIM cards to be registered came into effect on 1 July. ARTHUR GOLDSTUCK tests the law and confesses to a new crime…

As of yesterday, I am a criminal.

I brazenly walked into a large CNA outlet, stepped up to the cellphone service kiosk, and without any form of identification demanded two starter packs, one with a Vodacom phone number and one with MTN. In full sight of anyone who bothered to look, I took the packs to the cashier and handed over R1,98 to cover the 99c cost of each pack.

It gets worse.

Once I got home, in total secrecy, I slipped the SIM cards from each provider into two old phones, and switched them on. The MTN card worked immediately, and I was able to begin receiving calls without any further ado. The Vodacom card required me to dial 100 to activate it, and I could then start receiving calls on that phone too.

In the above process, I violated the Regulation of Interception of Communications and Provision of Communication-Related Information Act (Rica) about half a dozen times – that I know about. The law came into effect on 1 July this year, even though it had been passed back in 2003. Various impracticalities, mainly relating to the process of identifying cellphone users and SIM card owners, delayed its implementation. Following various amendments, it now criminalises a range of acts of commission and omission that previously were normal everyday practice.



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Posted in the category: Insight, News, Technology

All change in cabinet – but not in ICT

The appointment of a new Minister and Deputy Minister of Communications has both raised and dashed hopes for a new era for the advancement of telecommunications in South Africa. ARTHUR GOLDSTUCK looks at where change may and may not come – and why.

Siphiwe NyandaAny fan of South African dream football team Kaizer Chiefs will know the feeling: they start off every season with immense hope and promise, and their fans have every expectation they will end the season as champions, or at least with enough silverware in the trophy cabinet to have pleased most of the fans most of the time. By the end of a season littered with disappointment – the one just ended this weekend being a case in point – the fans realise that promise and hope means nothing without results and delivery. Even more ignominiously, it comes a few weeks after the team had been bundled out of a knock-out tournament by a lower-league side.

Siphiwe Nyanda. Pic: Mail & Guardian

So it is with the Department of Communications. Every time we begin a new season, i.e. have a new team in charge appointed by the President, we live in hope that, this time, we will all end up winners. By the end of the season, in which a startling lack of results and very little delivery has left us jaded, cynical and sad, we realise that we have fallen for false promises once again. It is left to the minnows of private enterprise to take on the Department – and beat it, as happened in the courtrooms with regard to licensing – in order for us to see progress.



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Posted in the category: Economy, News, Technology

Internet turnaround has begun in SA

In the past year, the Internet user base in South Africa has seen its highest rate of growth since 2001, increasing by 12.5% to 4,5-million.

This is the key finding of the Internet Access in South Africa 2008 study, released today by World Wide Worx. The study was backed by Cisco Systems, and the findings released during the Networkers at Cisco Live! conference in Johannesburg.

World Wide Worx logo“The increase comes on the eve of the biggest shakeup in South African Internet access we’ve seen since the dawn of the commercial Internet in 1994,” says Arthur Goldstuck, MD of World Wide Worx. “It is only the beginning of a dramatic turnaround, and is occurring despite numerous obstacles in the way of growth.”

Among these obstacles has been a highly restrictive regulatory environment, with the Minister of Communications only deciding late in the year not to oppose a court ruling that would allow all network operators to supply their own infrastructure.



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New book unveils the NOHO office

Everyone in business has heard of the SOHO – Small Office Home Office. Now make way for the NOHO – Small Office No Office.

The concept of NOHO – Small Office Home Office is introduced in a new book released today, “The Mobile Office”, by Arthur Goldstuck, technology writer and editor of The Big Change. The book is sub-titled “The essential small business guide to office technology”, and goes beyond the technology to explain how the modern office for both the small business and the travelling executive has changed more radically in the past ten years than in the previous hundred years.

“It’s not just the Internet, not merely the plunging prices of laptop computers, not only the arrival of cellphone banking and mobile e-mail,” says Goldstuck, who heads up the World Wide Worx technology market research organisation.



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The Big Change is a business strategy blog and newsletter published by Arthur Goldstuck, managing director of World Wide Worx, a leading technology research organisation based in Johannesburg, South Africa.

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