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Telco Jabberwock is dead!

In a decision that may change the shape of South African telecommunications, a High Court ruling was made on 29 August 2008 by Justice Norman Davis that Value Added Network Service licence holders, which include all Internet Service Providers, must be allowed by the regulator to provide their own network infrastructure. ARTHUR GOLDSTUCK assesses the implications.

Today may have seen the beginning of the end of the dreaded monster lurking in the tangled forests of South African telecommunications law. When Judge Norman Davis ruled in the High Court this morning that Value Added Network Services (VANS) must be allowed to provide their own networks – and that the regulator is obliged to grant the appropriate license to any network that chooses to do so -  he heralded the beginning of a truly competitive environment in telecommunications.

The court case was brought by Altech Autopage against the telecoms regulator, ICASA, essentially to force ICASA to issue a new category of telecoms licences to anyone who applied, rather than cherry-picking a select handful that ICASA decided were worthy.

The Electronic Communications Act envisages that these ECNS (Electronic Communications Network Services) or I-ECNS (Individual ECNS) licences would eventually allow their holders to provide any communications service, from Internet to phone to broadcasting, as the technology underpinning these services is all moving to a common platform, namely the Internet Protocol). Little wonder everyone would like a slice of that pie.



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MWEB sale a signal of change

The announcement last week that Naspers has put MWEB up for auction created a stir of surprise, but not shock. Arthur Goldstuck looks at the implications

 

Is the decision by Naspers to sell MWEB a vote of no confidence in the Internet? Hardly. If anything, it declares the opposite: a recognition that the Internet has become so pervasive, its best businesses will be built on what people do on the network, rather than on how people connect to it.

While it may not be a good thing for MWEB, it is probably a necessary thing as MWEB evolves from an ISP into a telecommunications company. MWEB is entering a new era in South African telecommunications and has little choice but to become an infrastructure owner – once the regulatory environment allows it. Naspers is traditionally in the content space, and has avoided owning the plumbing that makes it all work. It will be a painful divorce, but good for the kids.




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Posted in the category: News, Technology, Trends

HR is about delivery,
not about doing

Part of the solution to South Africa’s skills shortage is for companies to retain key staff. Or, as Kumba Iron Ore’s HR head puts it, “You don’t want to get into a situation where skills recycling is constantly taking place, with companies poaching each other’s skilled staff”

There is a great need to move Human Resources into a position where practitioners are in a position to add value to business.Fergus Marupen speaks in the opening session

This was the key message delivered by Kumba Iron Ore general manager of HR, Fergus Marupen, at last month’s 28th Annual Assessment Centre Study Group Conference held in Stellenbosch.

Speaking at the opening session, he said : “Too often in the past HR has been relegated to a department that reports to the financial manager and not to the head of the organisation, and this has hindered its ability to attract talented people and keep them.”



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Posted in the category: Economy, Insight, Strategy

How to handle media
in a time of crisis

Janine LazarusJust as an army should always be on red alert and prepared to go into battle at a moment’s notice, companies should be geared to manage their reputation, deal with often unwelcome media interest, and mitigate the consequences of bad publicity. Media consultant JANINE LAZARUS outlines the rules of media engagement in times of crisis.

At some point, most companies will experience some form of media or publicity crisis. That is pretty much a given. So, to minimise the effects of negative publicity, the possible loss of reputation and, ultimately, the loss of profit, what is needed is a “fat-free”, decentralised approach to communicating messages.

To this end, I recommend a less “top heavy” approach to interfacing with the media. Managing negative media interest involves far more than just preparing a “holding statement”. It’s about empowering key staff members with the ability to communicate succinct messages to the media, without having to waste precious time waiting for head office to respond.



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Posted in the category: Insight, Strategy

East African operators
must get basics right

Competition in one of Africa’s most dynamic markets will allow operators to enjoy East Africa’s growth opportunities if they get the basics right, said participants at East Africa Com in Tanzania.

The mood was upbeat in Dar es Salaam, Tanzania, last week, where over 450 telecommunications executives gathered for East Africa Com, their annual event in the region. The conference and exhibition brought together the leaders of the region’s stakeholders to discuss the commercial and technology strategies to maximise growth and improve services for users. From the debates that took place over the two days, it was clear that East Africa is one of the continent’s most dynamic markets.

East Africa ComThe message from some of the region’s major operators and investors at a plenary that opened the conference was that growth opportunities can be great in East Africa, for those who know how to grab them.

Most markets in the region experience high GDP growth, and favourable market and regulatory conditions. Host country Tanzania was presented as one of the most attractive of them, with 7% GDP growth, stable political conditions, dynamic operators and a low penetration levelwhich leaves room for growth.



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The Big Change is a business strategy blog and newsletter published by Arthur Goldstuck, managing director of World Wide Worx, a leading technology research organisation based in Johannesburg, South Africa.

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